1. Check Your Phone’s Sound
If you’re still receiving notifications from Snapchat but can’t hear them when they arrive, you should check your phone’s volume first. Make sure it’s not turned down, thus preventing you from hearing the alerts landing on your device. At the same time, ensure your handset is not set to “Silent Mode,” as it could be what’s causing your notifications to be silent. Depending on the type of Android device you have, you may have to use the volume button to deactivate Silent Mode (Pixels) or use a dedicated sound button (OnePlus). On iPhones, there’s a toggle switch on the right side of the bar for that.
2. Restart Phone
Try restarting your phone. Doing so often fixes temporary issues like notifications not working. Press the power button on your device, then select “Restart” from the menu that pops up on Android. On iPhone, turn the phone off and back on again.
3. Update App
Many times a notification issue, such as missing audio, happens due to a bug in the Snapchat app. You must update the app to fix the issue. To update the Snapchat app, open Google Play Store or App Store and search for Snapchat. If an update button shows next to the Snapchat app, tap on it to update it, then force close the app or restart your phone. Hopefully, the Snapchat notifications will start working properly again.
4. Enable Notification Sound in Snapchat
The Snapchat app lets you enable or disable notifications from the app itself. If notification sounds are disabled in the app, you won’t hear the notification alert. Therefore, you must ensure that the notification sound is enabled in the Snapchat app on Android or iPhone. Especially try this fix if all other notifications from other apps have sound.
5. Turn on Notifications from Everyone
The Snapchat app offers another setting to control notifications complete with sounds. Basically, this is a privacy setting that allows you to limit the notifications you receive that are only from friends. If you aren’t getting notifications from everyone on Snapchat, this could be the cause. To change the Snapchat notification setting from friends to everyone, follow these steps:
6. Enable System Notifications
In addition to enabling notifications inside the Snapchat app, you must enable notifications in system settings as well to ensure a full experience with sound.
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Android
7. Clear Cache
You must try clearing the cache for the Snapchat app to remove files that could be affecting Snapchat notifications on your Android phone or iPhone. On Android, you must clear the Snapchat app cache via the system’s settings by following the steps below.
8. Turn Off Do Not Disturb Mode
If you aren’t receiving any notifications from any app including Snapchat, then “Do Not Disturb Mode” could be the culprit. You must turn it off to receive Snapchat notifications.
iOS
Pro Tip: for iOS 14 and below, go to “Settings -> Do Not Disturb” and turn it off.
Android
Pro Tip: on Samsung Galaxy phones, go to “Settings -> Notifications -> Do not disturb” to turn the mode off.
9. Turn Off Battery Saving Mode
If battery-saving mode is always enabled on your phone, it could impact Snapchat notification sounds and notifications in general. You must turn the mode off to troubleshoot the issue.
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Android
Tip: On Samsung Galaxy phones, go to “Settings -> Battery & device care -> Battery.” From there, toggle off “Power saving.” You should also check and disable any automation set for battery on a Samsung Galaxy phone. Go to “Settings -> Battery & device care.” Tap on the three-dot icon at the top and select “Automation.” Turn off the toggle for “Adaptive power saving.”
10. Log Out of Snapchat App
You must try logging out of your Snapchat account. Many times, signing out and signing back in fixes Snapchat notification issues.
11. Turn on Message Notifications for a Specific Person
If you aren’t receiving notifications from one specific person on Snapchat, you must have accidentally turned off their notifications. To enable notifications for the muted person, follow these steps:
12. Turn off Bluetooth
If you recently connected a pair of Bluetooth headphones or a speaker to your phone, they may still be using your handset’s sound. This can be another reason you can’t hear notification coming in. On Android, disable Bluetooth by swiping from the top of the screen, then tapping on the Bluetooth toggle in the Quick Settings menu to deactivate it. On iPhone, go to “Settings -> Bluetooth” and disable the Bluetooth toggle.
13. Reinstall Snapchat
Uninstalling and reinstalling Snapchat is one of the best fixes to resolve notification sounds not working on Snapchat, as reinstalling the app helps fix issues related to permissions or sound that could have happened while installing the Snapchat app initially.
iPhone
Pro Tip: you can uninstall Snapchat from iPhone’s home screen as well. Touch and hold the Snapchat app icon on the home screen, then select “Remove app” followed by “Delete app.”
Android
Pro Tip: learn how to delete everything from Snapchat.
14. Reset Settings
If nothing else works, you should try resetting the settings on your phone. That will help fix the Snapchat issue with notifications. Please keep in mind that resetting settings will not delete files or data from your phone. However, all settings will be reset to their default values. You must set them again.
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If you’re a big fan of Snapchat, you might be looking to expand your knowledge of the app. Learn about other fun things that you can do on Snapchat. Also, find out how to use custom stickers on Snapchat. All screenshots by Mehvish Mushtaq
